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Manage a member

Change a member's role, the clients they see, what they may do, and their access.

Each member has their own page. Go to Settings › Team and choose their name.

A member's page: Role, Grants, Calendar and Access

Name and email

Under About, change their Name or Work email. A new email takes effect at once, and they sign in with it from then on.

Role and clients

  • Role sets what they can do. See Invite your team for what each role means.

  • Which clients is Only the clients they are on or All clients. An admin always sees every client.

Grants

  • Approve letters to clients. They may send the weekly letter to a client.

  • Credential values. Vault references only, or Sees values · logged. Every value they open is recorded.

Access

  • Reset authenticator is for a member who lost their phone. It signs them out and emails them a link to set up a new authenticator. Their password stays the same.

  • Resend the invitation sends a fresh set-up link to someone who has not signed in yet.

  • Deactivate signs them out and stops them signing in. Everything they did stays. Reactivate lets them back in.

  • Delete removes them for good. Their work stays, without their name on it.

Deactivate first. It can be undone. Deleting cannot.

Who can do what

  • Owners and admins change roles and clients, deactivate and reactivate, and resend invitations, for any member but the owner.

  • Only the owner changes an admin’s email, resets an admin’s authenticator, or deletes an admin.

  • Nobody can do any of this to the owner, or to themselves.

Related guides

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